O'Reilly Auto Parts

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Reviews

• Christina Williams

  Feb, 26 2018
  ★ ★ ★ ★ ★
  On 4/10 I was traveling to Lawrenceville GA when my Dodge Journey started acting up. I got to Adel GA & was told (by the AAA guy) my issue w/ my vehicle was possibly the alternator so the staff @ O'Reilly's sent a crew member into Tifton to get an alternator for me. Before they did OBIE went against policy to help me & my 10mth old son by pulling out the battery which was located by the wheel well. He tested the battery & charged it up. He then told me about a mechanic he knew & called him & the mechanic said for $50 he would reinstall my battery & change out my alternator. I agreed & the guy came. It turned out the issue was 1 of the battery connectors was nasty & needed to be replaced. Once it was & the battery was back on the alternator was tested & found to be good. OBIE was a true blessing & the whole staff was nice & understanding, inviting & compassionate. I found out OBIE got in trouble for pulling out my battery so I wanted to let people know there are still good people out there that goes above and beyond the call of duty. THANK YOU SO MUCH OBIE!

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